August 14, 2020

Managed IT Services

See why Kalamazoo businesses are turning to Technology Solutions

Technology Solutions is a premiere provider of managed IT services committed to helping businesses run smarter, more efficiently, and more secure. We know how vital technology is to your day-to-day operations. With our team of IT specialists providing proactive monitoring, maintenance, security, and backup you can stop worrying about your network and get back to running your business.

Total IT Support that Provides Stability and Peace of Mind

All for a fixed monthly price

Simple, predictable, and at a fraction of the cost of in-house IT.

What’s Included:

Managed Servers & Workstations 24×7 performance monitoring Configuration management Proactive maintenance Microsoft Windows and 3rd party patch management  

Managed Backup Deployment, configuration, and monitoring Updates Scheduled backup jobs Disaster recovery plan     What’s Included

Managed Security Antivirus deployment, monitoring, and management
Email protection monitoring and management
24×7 network monitoring
Vulnerability scanning and reporting

Unlimited Support Remote and onsite for all servers, workstations, and network devices

Features

24×7 Advanced Network Monitoring By proactively analyzing network activity we’re alerted to potential issues and can immediately address them before they become costly problems.

Proactive Maintenance
Our team provides preventative maintenance for devices ranging from desktops and laptops to networking hardware. Our software agents allow us to do it all silently in the background without disrupting your employees.

Patch Management
Our state-of-the-art patching engine allows us to silently update operating systems and third-party software, so you can rest easy knowing your systems are secure and always up-to-date.

Layered Security & Backup
Protecting your company from today’s evolving threats requires defense in depth. In addition to deploying and managing antivirus software we monitor firewall configuration, manage and track backup jobs, and analyze traffic flow to prevent, detect, and react to potential attacks.

Remote Help Desk & Onsite Support
Our best-in-class remote access provides quick and reliable support to address day-to-day IT-related issues and interruptions.

Strategic IT Consulting
We’ll work closely with you to evaluate the health of your network and deliver a robust IT and security plan that will scale as your business grows.

Managed IT Services, what's included in our two plans offered
* Bundle discounts apply

Network Monitoring

The network is the backbone of your of technology, if the network is having issues it will be felt throughout your entire business. To ensure maximum up time we monitor the devices for any potential failures to ensure they are taken care of before they become an issue. Security is also very important to us. Your firewall is the gateway from the internet to your network and with the proper updates we can help keep cyber criminals at bay.

Managed IT Services, Network Monitoring services

VM Host Management

Keeping your servers up and running is one of our highest priorities. The cornerstone of a good server is a healthy VM host. We monitor and maintain the VM host to ensure your servers have a solid foundation to run.

Managed IT Services, VM Host Management services offered

Onsite and Project Hours

Most issues we encounter can be resolved via the phone or remote support, however there will be times when having someone onsite to resolve the issue may be necessary. In those case our onsite hourly fee is reduced to $85/hour for our Managed Care customers. Or to make budgeting easier we can build hours directly into your bill. You can add 4 hours of onsite time for $100/mo. and additional hours starting at $50/mo.

Read about how Managed Services can benefit your company here.

Schedule an appointment to find out how we can help you today!

Click here for answers to frequently asked questions.