Privacy Policy

Effective Date: Sep 4, 2024

This privacy policy (“Policy”) describes how Technology Solutions of MI, Inc. (“Company”, “Technology Solutions of MI”, “we”, “us”) collects, and uses personal information of consumer users, as well as associated products and services (together, the “Services”), and applies to personal information that we collect through the Site and our Services as well as personal information you provide to us directly. This Policy also applies to any of our other websites that post this Policy. Please note that by using the Site or the Services, you accept the practices and policies described in this Policy and you consent that we will collect, use, and share your personal information as described below. If you do not agree to this Policy, please do not use the Site or the Services.

1. Personal Information We Collect

We collect personal information about you in a number of different ways:

Personal Information Collected From You.

When you use the Site or our Services, we collect personal information that you provide to us, which may include the following categories of personal information depending on how you use the Site or our Services and communicate with us:

• General identifiers, such as your full name, home or work address, zip code, telephone number, email address, job title and organizational affiliation.
• Other information you provide to us.

Personal Information We Get From Others.

We do not collect data from other services.

Information We Collect Automatically.

We automatically log information about you and your computer, phone, tablet, or other devices you use to access the Site and the Services. For example, when visiting our Site or using the Services, we may log your computer or device identification, operating system type, browser type, screen resolution, browser language, internet protocol (IP) address, unique identifier, general location such as city, state or geographic area, the website you visited before browsing to our Site, pages you viewed, how long you spent on a page, access times and information about your use of and actions on our Site or Services. How much of this information we collect depends on the type and settings of the device you use to access the Site and Services.

Cookies.

We may log information using “cookies.” Cookies are small data files stored on your hard drive by a website. We may use both session Cookies (which expire once you close your web browser) and persistent Cookies (which stay on your computer until you delete them) to provide you with a more personal and interactive experience on our Site. Other similar tools we may use to collect information by automated means include web server logs, web beacons and pixel tags. This type of information is collected to make the Site and Services more useful to you and to tailor the experience with us to meet your interests and needs.

Google Analytics.

We may use Google Analytics to help analyze how users use the Site. Google Analytics uses Cookies to collect information such as how often users visit the Site, what pages they visit, and what other sites they used prior to coming to the Site. We use the information we get from Google Analytics only to improve our Site and the Services. Although Google Analytics plants a persistent Cookie on your web browser to identify you as a unique user the next time you visit the Site, the Cookie cannot be used by anyone but Google. Google’s ability to use and share information collected by Google Analytics about your visits to the Site is restricted by the Google Analytics Terms of Use and the Google Privacy Policy.

2. How We Use Your Personal Information

Generally, we may use your personal information in the following ways and as otherwise described in this Privacy Policy or to you at the time we collect the personal information from you:

To Provide the Services and Personalize Your Experience.

We use personal information about you to provide the Services to you, including:

• To help establish and verify your identity;
• For the purposes for which you specifically provided it to us, including, without limitation, to enable us to process and fulfill your requests or provide the Services to you;
• To provide you with effective customer service;
• To provide you with a personalized experience when you use the Site or the Services or by delivering relevant Site or Services content;
• To send you information about your relationship or transactions with us;
• To enhance or develop features, products or services.

Compliance and protection.

We may use any of the categories of personal information described above to:

• Comply with applicable laws, lawful requests, and legal process, such as to respond to subpoenas or requests from government authorities.
• Protect our, your and others’ rights, privacy, safety and property (including by making and defending legal claims).
• Audit our internal processes for compliance with legal and contractual requirements and internal policies.
• Enforce the terms and conditions that govern the Site and our Services.
• Prevent, identify, investigate and deter fraudulent, harmful, unauthorized, unethical or illegal activity, including cyberattacks and identity theft.

We may also use your personal information for other purposes consistent with this Privacy Policy or that are explained to you at the time of collection of your personal information.

3. How We Share Your Personal Information

We do not share your personal information. 

4. Your Choices Regarding Your Personal Information

You have several choices regarding the use of your personal information on the Site and our Services:

Cookies.

If you decide at any time that you no longer wish to accept cookies from our Site for any of the purposes described above, then you can instruct your browser, by changing its settings, to stop accepting cookies or to prompt you before accepting a cookie from the websites you visit. Consult your browser’s technical information. If you do not accept cookies, however, you may not be able to use all portions of the Site or all functionality of the Services. If you have any questions about how to disable or modify cookies, visit https://www.allaboutcookies.org/.

5. Security Of Your Personal Information

Technology Solutions of MI is committed to protecting the security of your personal information. We use a variety of security technologies and procedures to help protect your personal information from unauthorized access, use, or disclosure. No method of transmission over the internet, or method of electronic storage, is 100% secure, however. Therefore, while Technology Solutions of MI uses reasonable efforts to protect your personal information, we cannot guarantee its absolute security.

6. International Users

Please note that our Site and the Services are hosted in the United States. If you use our Site or our Services from outside the United States, please be aware that your personal information may be transferred to, stored, and processed in the United States or other countries where our servers are located and our central database is operated. The data protection and privacy laws of the United States may differ from the laws in your country. By using our Site or our Services, you consent to the transfer of your personal information to the United States or other countries as described in this Privacy Policy.

9. Updates To This Privacy Policy

We reserve the right to change this Privacy Policy at any time. If we make any material changes to this Privacy Policy, we will post the revised version to our website and update the “Effective Date” at the top of this Privacy Policy. Except as otherwise indicated, any changes will become effective when we post the revised Privacy Policy on our website.

10. California Consumer Privacy Act (CCPA)

If you are a California resident, you have the right to request that we disclose certain information about our collection and use of your personal information over the past 12 months. You also have the right to request that we delete any personal information that we have collected from you, subject to certain exceptions. To make such requests, please contact us using the contact information provided below.

We will not discriminate against you for exercising any of your CCPA rights, such as by denying you goods or services, charging you a different price, or providing you with a different level or quality of goods or services. For purposes of compliance with the CCPA, in the preceding 12 months, we have not sold any personal information. We do not sell personal information without affirmative authorization.

11. General Data Protection Regulation (GDPR)

If you are a resident of the European Economic Area (EEA), you have certain rights under the General Data Protection Regulation (GDPR) regarding the collection, use, and retention of your personal data (which, as defined in the GDPR, means any information related to an identified or identifiable natural person).

You have the right to access, correct, update, or delete any personal data we hold about you. You may also have the right to restrict or object to our processing of your personal data or to request that we provide a copy of your personal data to you or another controller. To exercise any of these rights, please contact us using the contact information provided below. You also have the right to lodge a complaint with a supervisory authority if you believe that our processing of your personal data violates applicable law.

We may collect, use, and retain your personal data for the purposes of providing the Services to you and for other legitimate business purposes. Your personal data may be transferred to and stored in the United States or other countries outside the EEA. When we transfer your personal data outside the EEA, we will take appropriate steps to ensure that your personal data receives the same level of protection as it would in the EEA, including by entering into appropriate data transfer agreements.

Our legal basis for collecting and processing your personal data is typically based on your consent or our legitimate business interests. In certain cases, we may also have a legal obligation to collect and process your personal data or may need to do so to perform services for you.