Category IT Management

Summary: Three to five years is a practical replacement range for many business computers. The right time depends on security support, reliability, performance, warranty coverage, repair costs, and the employee’s work. Replace any computer that cannot run a supported operating…

Summary: Your IT budget should include the technology you already use, the support required to maintain it, and the upgrades you expect to make during the year. It should also cover cybersecurity, backups, employee changes, planned projects, and a reserve…

Summary: Guest Wi-Fi should provide internet access while blocking connections to your internal business network. A different Wi-Fi name and password do not confirm that the networks are separated. The router, access points, and firewall must also be configured to…

Summary: Allow personal devices only for approved work, through approved apps, and when the device meets your security requirements. Use company-owned devices for administration, sensitive work, or jobs that require large amounts of data to be stored locally. Employees often…

Summary: Employees should use standard accounts for email, web browsing, and everyday work. Administrator access should be limited to approved IT tasks and protected with a separate account. Administrator access often starts with one request. An employee needs to install…

Summary: Most IT problems don’t appear out of nowhere. Backups quietly stop running, updates sit unfinished for weeks, and old staff accounts stay switched on for months. A short check once a month catches these while they’re still cheap to…

By the time an employee hands in their notice, the decisions that will make their departure clean or messy have already been made. They were made in the first weeks of the person’s tenure, when nobody was paying close attention…

Cyber insurance applications include a question that catches a lot of small business owners off guard: “Do you maintain immutable, air-gapped, or offline backups of your critical business data?” Carriers added that question to renewal forms because ransomware operators worked…

Someone leaves the company on a Friday. By Monday, their email account is disabled, and their laptop is back in the pile. What nobody checks is their login to the project management tool they signed up for in Q3, the…

The most time-consuming ticket in your queue is rarely a hardware failure. It’s the PC infection that started when a user installed something they shouldn’t have been able to. Or it’s the broken configuration left behind after someone changed a…